Airport App

Airport App

Airport App • Airport App •

Screen displaying two language options for a welcome message at Atlanta International Airport, with text in English and Spanish, and a 'continue' button below each.

Photo Benchmarking and Sketches

A pencil sketch of multiple rectangular note cards with handwritten notes about Atlanta (ATL) Concourse T, including dates and details about large, medium, small spaces, and airport information.
Arrival gate display at Concourse T showing flights to Washington, Newark, and Miami, with statuses of landed and canceled, and times of 3:18 pm for Miami.
Hand-drawn wireframes or sketches of a mobile app interface related to airline travel, with notes about language and size options, and features for displaying city, airline, gate, status, scheduled time, flight number, and codes for airline and flight.
Various digital airplane departure boards displaying flights to Chicago, with airline names and departure times, including American Airlines, British Airways, Japan Airlines, and Qantas Airlines.
Multiple airline departure and arrival boards showing flight status updates for flights from Atlanta, Miami, Baltimore, Montreal, Philadelphia, Los Angeles, Chicago, and Dallas-Fort Worth, with information on flight numbers, airlines, and statuses such as "no available flights," "arrived," "on time," and "cancelled."
Hand-drawn wireframes of a flight booking app or website, showing sections for city, airline, flight number, code, schedule, status, and gate, with some labeled as 'status' and some with checkmarks.
Flight information boarding pass for Miami AeroMexico flight T34, landed at Atlanta Airport. Scheduled departure 3:18 pm, flight number AC8569, with Delta Airlines flight DL2112 and Malaysia Airlines MH5338. Code MIA, at Atlanta Department of Aviation, 6000 North Terminal Parkway, P.O. Box 20509, Atlanta, Georgia. Customer service contact: (404) 530-7300, email: service@atlanta-airport.com. TSA security wait times available at atl.com/times.
A flight boarding pass for an Air Canada flight, departing from Montreal at 9:35 pm on flight AC8569 to Atlanta, with additional information such as address, customer service contact, lost and found contact, and flight status.
Comparison of airport flight information screens. The top and bottom screens are clear, but the middle screen has blurry text for arrival and departure labels.

Project Objective

To develop a mobile app for Atlanta International Airport that enhances accessibility and usability by providing clear, easy-to-understand navigation. The app will feature a well-organized informational hierarchy designed to directly correspond with airport signage, helping users confidently find their way through the airport regardless of language, and improving over all traveler experience.

Collection of flight booking app screens and airport signage for departures, arrivals, baggage check-in, security, and boarding passes.

Digital Ideations and Iterations

Hand-drawn wireframes or sketches of an airline departures and arrivals app interface, including sections for origin airport, gate, airline, flight number, status, and scheduled or actual departure times.
A digital flight information display for American Airlines at Dallas-Fort Worth Airport showing flight T11 on time at 10:36 pm.

Final Composition

These are some of the pages of the Airport App, including the grid guidelines, transitions I created, and both Spanish and English versions of the app.

Flight information display at Atlanta airport showing Spirit Airlines flights to Los Angeles, Fort Myers, and San Juan, with statuses including landed and delayed, and cancellations for Newark.
Airport flight information display screen showing arriving and departing flights for various airlines, including AeroMexico, Air Canada, Air France, American Airlines, Delta Airlines, Frontier Airlines, Southwest Airlines, Spirit Airlines, United Airlines, and WestJet Airlines, with flight details such as destinations, flight numbers, and statuses.
Screenshots of a flight information app showing departure and arrival information at Atlanta International Airport, with language selection options and navigation buttons.
Flowchart illustrating navigation options at Atlanta International Airport, including different terminal screens for arrivals, detailed arrivals, departures, and detailed departures, with connecting arrows showing options for flights between various cities and airlines.
Multiple language options for an airport welcome screen at Hartsfield-Jackson Atlanta International Airport, with navigation buttons for arrivals, departures, airlines, more information, and return.

Complete App